Retry Service

Your service-based sales management workflow consists of 100 little steps. Make it the smoothest 100 steps you’ll take.

Retry Service is a customisable management tool for every service-based entrepreneurship from minor electronics maintenance to a car service franchise; from boutique bike care to an industrial sauna heater shop. Simply put - it makes your specific workflow flow and people happy. Managing maintenance service has never been more pleasant!

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Service App Guide

A quick guide of how our Service App works.

Automate your workflow

Handle all service-related activities in one dedicated Cloud-based application!

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Manage your mechanics in one click

A comprehensive employee tracking system that includes real-time monitoring, mobile apps, clock-in system, comparisons of actual and scheduled hours and much more

Automate your workflow

1

Sale time! Customer engages from web form, over the phone or over the counter

Retry gathers the application and all neccessary information in one document, which holds all service job related details.

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Seamless integrations

When using Retry CRM tools, emails and text messages are integrated. Web leads can be used to generate prefilled documents. You can also configure your own lead-generating website.

All in one place

All information about the job is stored in one place and linked together, eliminating any possible bottlenecks due to information loss.

Efficient time management

Granular task management allows you to give the customer a precise information on the job timeline. Moreover, it allows you to plan, share and divide work tasks between your workers in an efficient and flexible way.

2

Let's get to work. Task management process made easy to follow and efficient

Information gets converted to work planning by one click, using the smart calendar by Retry. All sales data becomes available for the operation crew.

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Task management

Split the order into 3 levels: work order, jobs, and tasks within the jobs. Manage them in bulk or one by one. Track the progress to keep front and back of the shop aligned.

Supply chain management

Application tool to manage and track company inventory, receive and outbound goods, and make stocktakings, supported by an EDI platform to order electronic parts.

Eliminate repetitions

Create work order level templates and make job level kits. This way you can utilize the done work for faster and more detailed level planning.

3

All done! Time to get paid

With only few clicks, generate transactional records and an invoice according to the work order. Customize these documents to match company’s needs.

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Reduce labor cost and redundant tasks

As all the data is tied to the work order, you can easily convert necessary records into the form needed. No multiple entries or lost information, making it the easiest way to send, reuse, and generate reports.

Safe payments

Utilize integrated payment providers to ensure collecting 100% of the rate billed. This also covers payments made over the phone. Keep track of the daily cash collection.

Data-based decisions

Make data-based judgments by analyzing the generated leads, revenue, technician productivity, etc. This helps the company thrive and understand its true cost to operate in a desired profit range.

A Management Software that ensures a quick and easy customer experience.

Profitability

Collect Pre-Payments, as well as Full Payments while having it tracked to the Work Order.

Schedule

Granular task management calendar is a quick and efficient way to plan, share and divide tasks.

Invoicing

Send Estimates & Invoices directly through the Application.

Payments

Collect Pre-Payments, as well as Full Payments while having it tracked to the Work Order.

Maintenance Tool

Clear your desktop and leave sticky notes for doodles

Retry Service is like a to-do list but interactive and in a business setting. Keeping track of everything has never been easier.

As a business owner:

It gets even better. Retry Service is linked to our CRM tool, unlocking a communications management tool that will rocket your sales, marketing and email automation.

Maintenance Tool

No more tedious paperwork for you. Let us work our automatisation magic

In the word workflow, flow is there for a reason. Retry Service app takes care of that.

We link many crucial databases – that of clients, devices, products, inventory, resources and more. It all comes back to the work order.

Retry Service includes:

Maintenance tool made sexy

Say goodbye to headaches caused by jiggling between countless different platforms for shop maintenance. There are cars driving on solar energy and edible food packaging, and now there's is one platform to manage all your workflows.

Maintenance Tool

An integrated sales and purchasing ledger makes it easy to track the flow

Automatic calculations monitor changes in resource availability and the efficiency of the processes, providing a helicopter view of activities in real-time. A tool to help navigate hyperinflation and keep on top of the costs which fluctuate and impact your business.

Task Tracking and the helicopter view

Retry Service Booking (RSB) provides a comprehensive overview: Work order creation, task planning, purchasing, and client confirmation in one place. Add comments, attach files and pictures, fully incorporated into standard technology to provide a comprehensive digital footprint of your customers and their needs.

Handle all service-related activities in one dedicated Cloud-based application!

Accessible from Windows, Apple, and Linux computers. Soon to feature Android and iOS mobile apps.

Maintenance Tool

Comprehensive reporting functions, which are easy to analyse, share and communicate!

Essential data is always up to date and easily retrievable. Find out which workers to reward, which products and services are trending, and where your most profitable products are. Aggregate all store information into one report to create a macro and micro view of your operational capabilities