Automate your workflow
Handle all service-related activities in one dedicated Cloud-based application!
Retry Service
Your service-based sales management workflow consists of 100 little steps. Make it the smoothest 100 steps you’ll take.
Retry Service is a customisable management tool for every service-based entrepreneurship from minor electronics maintenance to a car service franchise; from boutique bike care to an industrial sauna heater shop. Simply put - it makes your specific workflow flow and people happy. Managing maintenance service has never been more pleasant!
Service App Guide
A quick guide of how our Service App works.
Manage your mechanics in one click
A comprehensive employee tracking system that includes real-time monitoring, mobile apps, clock-in system, comparisons of actual and scheduled hours and much more
Automate your workflow
1
Sale time! Customer engages from web form, over the phone or over the counter
Retry gathers the application and all neccessary information in one document, which holds all service job related details.
Seamless integrations
When using Retry CRM tools, emails and text messages are integrated. Web leads can be used to genrate prefilled documents. You can also configure your own lead-generating website.
All in one place
All information about the job is stored in one place and linked together, this way eliminating any possible bottlenecks due to information loss.
Efficient time management
Granular task management allows you to give the customer a precise information on the job timeline. Moreover, it allows you to plan, share and divide work tasks between your workers in an efficient and flexible way.
2
Let's get to work. Task management process made easy to follow and efficient
Information gets converted to work planning by one click, using the smart calendar by Retry. All sales data becomes available for the operation crew.
Task management
Split the order into 3 levels: work order, jobs and tasks within the jobs. Manage them in bulk or one by one. Track the progress to keep front and back of the shop aligned.
Supply chain management
Application tool to manage and track company inventory, receive and outbound goods and make stocktakings, supported by an EDI platform to order electronic parts.
Eliminate repetitions
Create work order level templates and make job level kits. This way you can utilize the done work for faster and more detailed level planning.
3
All done! Time to get paid
With only few clicks, generate transactional records and an invoice according to the work order. Customize these documents to match company’s needs.
Reduce labor cost and redunt tasks
As all the data is tied to the work order, you can easily convert neccessary records into the form needed. No multiple entries or lost information, this is the easiest way to send, reuse and generate reports.
Safe payments
Utilize integrated payment providers to ensure collecting 100% of the rate billed. This also covers payments made over the phone. Keep track of the daily cask collection.
Data based decisions
Make data based jugment by analysing the generated leads, revenue, technician productivity etc. This helps the company to thrive and understand its true cost in order to opearate in a desired profit range.
A Management Software that ensures a quick and easy customer experience.
Profitability
Collect Pre-Payments, as well as Full Payments while having it tracked to the Work Order.
Schedule
Granular task management calendar is a quick and efficient way to plan, share and divide tasks.
Invoicing
Send Estimates & Invoices directly through the Application.
Payments
Collect Pre-Payments, as well as Full Payments while having it tracked to the Work Order.
Clear your desktop and leave sticky notes for doodles
Retry Service is like a to-do list but interactive and in a business setting. Keeping track of everything has never been easier.
As a business owner:
- Assign tasks
- Add notes and photos to tasks for in-house communication
- Make orders for the warehouse
- Database of orders for future reference
Welcome to the 21st century!
It gets even better. Retry Service is linked to our CRM tool, unlocking a communications management tool that will rocket your sales, marketing and email automation.
No more tedious paperwork for you. Let us work our automatisation magic
In the word workflow, flow is there for a reason. Retry Service app takes care of that.
We link many crucial databases – that of clients, devices, products, inventory, resources and more. It all comes back to the work order.
Retry Service includes:
- A custom database of devices
- Tracking tool for all service orders and clients
- Invoicing and Purchase process
- Overview of inventory
- Warehouse management
- Assigning tasks (for workers)
- Data analysis for business insight
Retry Service generates all necessary documents needed for the client, including offers and invoices and bills. Forward them straight from our platform.
Document templates are customisable according to your brand.
Maintenance tool made sexy
Say goodbye to headaches caused by jiggling between countless different platforms for shop maintenance. There are cars driving on solar energy and edible food packaging, and now there’s is one platform to manage all your workflows.
An integrated sales and purchasing ledger makes it easy to track the flow
Automatic calculations monitor changes in resource availability and the efficiency of the processes, providing a helicopter view of activities in real-time. A tool to help navigate hyperinflation and keep on top of the costs which fluctuate and impact your business.
Task Tracking and the helicopter view
Retry Service Booking (RSB) provides a comprehensive overview: Work order creation, task planning, purchasing, and client confirmation in one place. Add comments, attach files and pictures, fully incorporated into standard technology to provide a comprehensive digital footprint of your customers and their needs.
Handle all service-related activities in one dedicated Cloud-based application!
Accessible from Windows, Apple, and Linux computers. Soon to feature Android and iOS mobile apps.
Comprehensive reporting functions, which are easy to analyse, share and communicate!
Essential data is always up to date and easily retrievable. Find out which workers to reward, which products and services are trending, and where your most profitable products are. Aggregate all store information into one report to create a macro and micro view of your operational capabilities